Refunds & Exchanges
WE WANT TO MAKE YOU HAPPY.
Bought it but made a mistake? That’s OK. We’ve all been there.
You have 28 days to return almost any FixABeat purchase for a refund or store credit, as long as your purchase is still in unused condition. While we cannot accommodate every return, we value you and will always be reasonable. We ask that you do the same. Our hassle-free return policy is part of our commitment to taking care of you every step of the way.
Please return your original order to the address listed below and email us the tracking number. This way we can either refund or exchange your product. We are really busy serving you all so please bear with us as we try to get through all orders and exchanges.
** New Return Address Coming Soon**
We moved to Texas! Please email as orders@fixabeat.com to claim that you need to return.